The leading training events on hotel reviews

With 600+ training events across the globe we are the leaders for providing know how in online reputation.

Topics

Online feedback is one of the main business challenges for hoteliers at the moment. Book authors and tourism experts Alexander Fritsch & Holger Sigmund will give first-hand-information for managing hotel reviews and working with a hotel’s online reputation. This 4-hour-event is exclusively designed for hospitality professionals.

Agenda

Getting the most out of TripAdvisor and other online portals
The psychology behind why guests give online feedback
Top tips and methods to motivating guests
How successful hotels use ratings & reviews for quality management
Driving more hotel bookings with professional Online Reputation Management
Legal problems: How to handle unfair online feedback
The secret to writing the perfect management response
Responding more efficiently: Guidelines, text modules and foreign-language reviews
Performance and data of hotels in your destination
Q&A session

The standard book on managing hotel reviews

Upcoming events

Funchal (Madeira), Jan 16, 2019: 09.30 am - 01.30 pm

(Location tba)
Seating is limited, early registration is recommended

Organisational Details

Participation fee: EUR 120, payable in cash on seminar day
You can buy a copy of the book "Managing Hotel Reviews" for the special price of EUR 20
4 hours of concise, first-hand information
Lunch break is included
Participants will receive a personalised certificate
All shown information will be delivered in digital form
Online registration is required before the event

Your Benefits

Worldwide leading seminar event on hotel reviews
No product presentation or sales show
Highly effective training with discussion
Best practices from hotel chains & independent venues
Actionable ideas and tips for management responses
Hands-on recommendations for handling daily business
Recommended for everyone involved with guest feedback
Major Tour Operators TUI & Thomas Cook recommend this event

What participants say

Register now:

The training will be in English. Seating is limited and prior online registration is required. The fee for participation is EUR 120, payable in cash on location (you'll receive an invoice). With your registration, you are accepting our » terms.

Seminar Event

Funchal (Madeira), Jan 16, 2019: 09.30 am - 01.30 pm (EUR 120)

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Contact

Servus Tourismuspartner OG

Schäferweg 6, 6900 Bregenz, Austria

» www.tourismuspartner.co.at

» info@tourismuspartner.co.at

📞+43 (0)5574 22530

Your hosts

Book authors Holger Sigmund & Alexander Fritsch

are renowned experts for online tourism. They have 20 years of experience as trainers and university lecturers.

Where we have had training events so far:

Alanya (Turkey), Antalya (Turkey), Bangkok (Thailand), Barcelona (Spain), Benidorm (Spain), Berlin (Germany), Bodrum (Turkey), Crete (Greece), Djerba (Tunisia), Dubai (UAE), Flic En Flac (Mauritius), Frankfurt (Germany), Gran Canaria (Spain), Hamburg (Germany), Hammamet (Tunisia), Hurghada (Egypt), Istanbul (Turkey), Koh Samui (Thailand), Kos (Greece), Kusadasi (Turkey), Larnaca & Limassol (Cyprus), Malé (Maldives), Mahé (Seychelles), Mallorca (Spain), Munich (Germany), Bali (Indonesia), Phuket (Thailand), Rhodes (Greece), Salzburg (Austria), Sharm el Sheikh (Egypt), St. Julian's (Malta), Sunny Beach (Bulgaria), Tenerife (Spain), Vienna (Austria), Zurich (Switzerland)